Privacy Policy
MoveAmerica • Railvan, LLC
MoveAmerica is committed to respecting and protecting the privacy of our customers, visitors, and users of moveamerica.com.
Overview
MoveAmerica collects and uses personal information primarily to prepare quotes, reservations, contracts, shipping documents, billing documents, customer communications, and related moving services.
By visiting or using this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use this website or its services.
Information We May Collect
Contact Information
Name, address, email address, telephone numbers, origin and destination information, and related quote or reservation details.
Website Activity
Browser type, IP address, date and time information, pages visited, and related website analytics information.
Cookies
Cookies and similar technologies may be used to improve usability, remember preferences, and better understand customer interests.
Transaction Information
Reservation data, quote requests, shipment details, invoices, payments, and related moving service information.
How Information May Be Used
MoveAmerica may use collected information for:
- Preparing moving quotes and estimates
- Reservation processing and shipment scheduling
- Bills of lading, invoices, and shipping documentation
- Customer communication and shipment updates
- Tracking, logistics, and transportation coordination
- Website improvement and service enhancement
- Marketing communications and promotional offers
- Fraud prevention, legal compliance, and security monitoring
Cookies and Tracking Technologies
MoveAmerica may use both session cookies and persistent cookies. Cookies help improve user experience, remember preferences, and assist with website functionality.
Users may disable cookies through browser settings; however, portions of the website may function differently if cookies are disabled.
Log Files and Analytics
Like many websites, MoveAmerica may use server log files and analytics systems that collect:
- IP addresses
- Browser types
- Internet service provider information
- Referring and exit pages
- Date and time information
- General traffic and usage patterns
This information is generally used in aggregate form and is not normally linked directly to personally identifiable customer information.
Opting Out of Communications
Users who no longer wish to receive email or promotional communications from MoveAmerica may request removal from future communications.
Sharing and Disclosure of Information
MoveAmerica may disclose information when required by law or when reasonably necessary to:
- Respond to subpoenas or legal process
- Protect legal rights or defend claims
- Investigate fraud or unlawful activity
- Protect customer or public safety
- Comply with military, governmental, or security requirements
- Coordinate transportation and logistics operations
Customer Rights
Customers may request:
- Restrictions on certain disclosures
- Confidential communications
- Correction of inaccurate information
- Updated contact or account information
Requests should be submitted in writing to MoveAmerica.
Security and Protection
MoveAmerica exercises reasonable efforts to protect customer information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
This website may contain links to third-party websites. MoveAmerica is not responsible for the privacy practices, policies, or content of websites operated by third parties.
Binding Arbitration
Arbitration shall take place in the Commonwealth of Virginia under the auspices of the American Arbitration Association unless otherwise required by applicable law.
By using this website, users waive certain rights to trial in court to the extent permitted by law.
Policy Changes
MoveAmerica reserves the right to modify this Privacy Policy at any time. Updated versions may be posted on this website without prior notice.